💳 Refund Policy

Refund information for OpenClaw on Windows

Eligibility

Refund requests may be submitted within 7 days of purchase if the software cannot be installed or used as intended.

Before Requesting a Refund

We strongly recommend using the Compatibility Checker and reviewing the system requirements before purchasing.

Many setup issues can be resolved through the documentation, reset guide, or support assistance.

Non-Refundable Situations

• Unsupported operating systems
• User configuration issues unrelated to the software itself
• Third-party AI provider outages or API pricing changes
• Failure to meet minimum system requirements

Support

For refund or support requests, contact:

zerolabs.app@gmail.com